Frequently Asked Questions (FAQ)

See below for FAQs about using eZylevel, if you don't find your answer here, please reach out to us using the contact form.


When does auto stand-by mode begin?

The Receiver will go into stand-by mode after one minute if the Transmitter is switched OFF. The Receiver will also go into stand-by mode after 30 minutes if both the Transmitter and Receiver are accidently left ON. The Transmitter will go into stand-by mode 30 minutes after the Receiver.


What indicates that both units are in stand-by mode?

In all cases, stand-by mode is indicated on both units by all lights OFF and power switch ON. In stand-by mode a minimum amount of power is still being consumed. For maximum battery life, turn OFF both units after use.


How do I power up both units from stand-by mode?

Switch OFF both units, wait two seconds and then switch them ON.


Will I have to recalibrate after replacing the batteries?

No, batteries can be removed or replaced any time without having to recalibrate. Batteries should be removed for long term storage.


What does it mean when the red lights are rotating on the Receiver?

When the Receiver is turned ON, the green light will flash briefly and the red lights will appear to ‘rotate’ indicating it’s searching for a signal from the Transmitter. The ‘rotation’ stops when the Transmitter is switched ON and both units become paired.


What does it mean with the red light flashes on/off every seven seconds on the Transmitter?

When the Transmitter is turned ON, the red light will flash ON/OFF every seven seconds indicating it’s searching for the Receiver. The flashing stops when the Receiver is switched ON and both units become paired.


What lights will flash if my caravan/motorhome is not level?

If your caravan is not level Left/Right, the corresponding red lights on the Receiver will turn ON. If your caravan is not level Left/Right and Front/Back at the same time, the corresponding red lights on the Receiver will both flash alternately indicating both are not level. The green light on the Receiver indicates your van is “Level” Left/Right and Front/Back.

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